Privacy and policies

Welcome to Pathivara Exim. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect different types of information to improve our services and provide a better experience for our customers. This may include:

a. Personal Information

  • Name
  • Contact details (phone number, email address, postal address)
  • Payment details (if applicable)
  • Business information (for B2B transactions)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Website usage data (via cookies and analytics tools)
  • Device information

c. Information from Third Parties

  • We may collect information from partners, service providers, or public sources for verification and fraud prevention.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To process orders and transactions
  • To communicate with you (customer support, promotions, and updates)
  • To personalize user experience and analyze website usage
  • To ensure security and prevent fraud

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers & Partners: Third-party vendors who help us operate our business (e.g., payment processors, shipping companies).
  • Legal Authorities: When required by law, regulatory compliance, or legal proceedings.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we encourage users to take precautions when sharing sensitive information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track website performance, and analyze visitor behavior. You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.

7. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Restrict or object to data processing
  • Request a copy of your data

To exercise these rights, please contact us at [Your Contact Email].

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.